Troubleshooting/Failure Analysis
Refractory Failures are extremely complex and many times involve multiple causes. Failures can range from raw material changes, manufacturing issues, installation methodology, dryout, as well as operational practices at the customer. Tom has over 30 years of expertise in this area and can aid either the failure analysis itself and/or review a failure as an expert to see which party(ies) are at fault to guide performance and/or litigation issues.
"Tom has an unparalleled understanding of the characteristics that guide refractory properties; he knows what they should do and what causes them to fail! Tom has a vast knowledge of refractory installations, years of experience as a refractory engineer and numerous technological accomplishments he has the unique ability to analyze a refractory failure situation and immediately develop a sound TMC (thermal, mechanical, chemical) explanation why it has occurred"
Steven Macdonald, Steel Plant Refractory Specialist, ArcelorMittal Dofasco
